Privacy Policy

Introduction

Fieldhaus LLC, doing business as Axion Auto (“Company,” “we,” “us,” or “our”), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our platform, or engage with our services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you register for an account, schedule a demo, fill out a contact form, subscribe to our newsletter, or otherwise interact with our services. This information may include:

• Name, email address, phone number, and job title
• Company name, company type, and business address
• Billing and payment information (processed through secure third-party payment processors)
• Account credentials (username and password)
• Communication preferences and marketing opt-in status
• Any other information you choose to provide in forms, surveys, or correspondence

Information Collected Automatically

When you access our website or platform, we automatically collect certain information about your device and usage, including:

• IP address, browser type, and operating system
• Device identifiers and device type
• Pages visited, time spent on pages, and navigation patterns
• Referring website or source that directed you to our site
• Date and time of your visits
• Cookies, pixel tags, and similar tracking technologies

Information from Third Parties

We may receive information about you from third-party sources, including advertising platforms (such as Google Ads and Facebook Ads), analytics providers, and business partners. This information may be combined with other information we collect about you to improve our services and marketing efforts.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our platform and services
• To process and manage your account registration and demo bookings
• To respond to your inquiries, comments, and support requests
• To send you technical notices, updates, security alerts, and administrative messages
• To send marketing communications about our products, services, and promotions (with your consent)
• To analyze usage trends and improve our website, platform, and user experience
• To detect, investigate, and prevent fraudulent transactions and unauthorized access
• To comply with legal obligations and enforce our terms of service
• To personalize your experience and deliver content relevant to your interests

Sharing Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We share information with third-party service providers who perform services on our behalf, such as hosting, analytics, email delivery, and payment processing.
• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Protection of Rights: We may disclose information to protect and defend our rights, property, or safety, or the rights, property, or safety of our users or others.
• With Your Consent: We may share your information for any other purpose with your explicit consent.

Cookies and Tracking Technologies

We use cookies, pixel tags, and similar technologies to collect information about your browsing activities on our website. Cookies are small text files stored on your device that help us improve your experience, analyze site traffic, and understand where our visitors come from.

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when a cookie is being sent. However, disabling cookies may limit your ability to use certain features of our website.

We may use third-party analytics services such as Google Analytics to help us understand how our website is used. These services may collect information about your use of our website, including your IP address, and report website trends without identifying individual visitors.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls, regular security assessments, and employee training.

However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. We may also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer needed, we will securely delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to request a copy of the personal information we hold about you.
• Correction: The right to request that we correct inaccurate or incomplete personal information.
• Deletion: The right to request that we delete your personal information, subject to certain exceptions.
• Opt-Out: The right to opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
• Data Portability: The right to request a machine-readable copy of your personal information.
• Restriction: The right to request that we restrict the processing of your personal information under certain circumstances.

To exercise any of these rights, please contact us using the information provided below.

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). These include the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. As stated above, we do not sell personal information. To make a request under the CCPA, please contact us using the information below.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a revised “Last updated” date. Your continued use of our services after such changes constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: